This Privacy Policy explains how Dracula, operated by Excite Ultra Media Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply in full to all players residing in the United Kingdom. Please read this page carefully so that you understand how your information is handled and what rights you hold.

What We Collect and Why

When you create an account with us, we collect personal information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable anti-money laundering and responsible gambling standards. During transaction processing, we also receive data from payment service providers — including card details and transaction references — solely to complete and record your financial activity on the platform.

We may also collect technical data generated during your sessions on our web platform. This includes your IP address, browser type, device identifiers, and interaction logs. We use this information to maintain the security and stability of the platform, detect suspicious activity, and ensure that pages load and function correctly for you. This is not used to build advertising profiles or shared for commercial purposes.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission. Once received, it is stored on secure servers with access restricted to authorised personnel only. We do not sell your personal information to third parties under any circumstances.

There are limited situations in which we share your data with external parties. Payment gateways receive only what is necessary to process your transactions. Identity verification services may receive documentation you submit during account opening or at any point where regulatory checks are required. Where we are legally obliged to do so, we may disclose information to regulatory authorities or law enforcement bodies. In each case, data is shared only to the extent strictly required.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain records for the minimum period required under our regulatory and legal obligations. Once that retention period has elapsed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where permitted by applicable law. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to your request within a reasonable timeframe and in accordance with our obligations under data protection law that applies in the UK.

If we make material changes to this Privacy Policy, we will notify you through your registered account or by a notice on the web platform before those changes take effect. We encourage you to review this page periodically. Continued use of the platform following notification of any update will constitute your acknowledgement of the revised policy.